What happened in my case was the printer was offline which causes a problem when you select the file menu. Why you ask? Because Excel tries to communicate with your printer to figure out the appropriate page margins or something of the sort. Of course since your printer is offline you can't do that, so the program hangs. Forever.
You can do one of two things to fix this:
- Turn on your printer. You'll have to do this each time you encounter this problem.
- Set the Microsoft XPS Document Writer as the default printer.
That's what fixed it for me.
